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Choose a topic and write to us: we reply Monday to Friday, 8:00–17:00 (Italian time), usually within one working day.

What do you need help with?
The answer may already be here: Order status and tracking › Changing or cancelling an order ›
The answer may already be here: Shipping times › Shipping costs ›
The answer may already be here: Returns, withdrawal and guarantee ›
The answer may already be here: Returns, withdrawal and guarantee ›
The answer may already be here: Hard-to-find products and catalogues › How to find a product ›
The answer may already be here: I forgot my password › Gift vouchers and coupons ›

You'll find it in your order confirmation email, for example 546812.

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Tell us the order and the items you want to return: we'll reply with the instructions. Read the withdrawal conditions

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To ensure you always receive the care and attention you deserve, our Customer Service team is available by phone and email from Monday to Friday, between 8:00 AM to 5:00 PM. Do you have any questions about an order placed during one of our promotions? Don't worry! If you've contacted us about a technical issue, to request a change to your order, or regarding an offer ending this weekend, the date and time of your email will be taken into account. We'll be happy to assist you on Monday, and all applicable promotional conditions will be honored.
Talk to you soon and have a wonderful weekend!
The Casa Cenina Team

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Cenina S.r.l. - Loc. Cenina, 184/A - 52010 Capolona (AR) - Italia
Phone: +39 0575 421407 (Mon–Fri 9:00–12:00) - E-Mail: [email protected]
VAT: IT01651310516 - R.E.A.: 128424 - D.U.N.S.: 443337352
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VAT : IT01651310516 - R.E.A. 128424 - D.U.N.S. 443337352
Fax: +39-0575-033115 - Tel: +39-0575-421407
E-Mail: [email protected]
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